Frequently Asked Questions

Below you will find some of the most common
questions we receive.


If you have any other questions, please let us know and we'll answer it for you!

1When converting to PigKnows, will I lose my historical farm information?
No need to worry about this! PigKnows will convert all events recorded in your original software. We really are here to make it easy for you.
2What do I need to convert my farm information from another software?
Conversion is a very easy process. Once we partner together, we will send you detailed step-by-step instructions for data capture. This will explain how to send your current database to us. Most farms are converted within 24 hours.
3Do I need any specific device to install PigKnows?
PigKnows is an online system, so no server or specific equipment is needed. You can access your data from any device: computer, laptop, tablet or cellphone.
4Where is my information located?
Your information is stored in the cloud. The data is completely safe. PigKnows has several servers around the world in the USA, Canada, Europe, and Asia. Our production data is backed up to multiple servers and verified daily.
5How do I access my data?
Once we convert your data to PigKnows, all you will need to access the data is a user Id and password. Only people that you give permission to will have access to your information.
6Who has access to my data?
Only user(s) with Data Entry privileges can enter data. PigKnows has three types of users:
Data Entry: This privilege allows for data entry into PigKnows. Read Only: Users with this privilege can generate and read reports. Admin: This user has both Data Entry and Read Only privileges and additional functionalities of PigKnows. You can also set up users to have access to one farm or all farms.
7How can I change my password?
Once you log into PigKnows, go to:
Main Menu > Utility > Change Password
You will be asked for your current password. Enter your new password and then confirm. To complete the process, you will need to log out and log in again.
8Do I need an internet connection to enter my information?
You have several options through PigKnows:
Excel: You can enter data into Excel spreadsheets kept on your computer and then upload the data into the PigKnows online database when you have an internet connection.
HandHeld devices
OCR Technology – used by our CSD bureau
Mobile app
9If I have my information on paper, is it possible to enter it to the system?
Yes, it is. However, it will depend on the quality of the information recorded on paper. PigKnows can supply forms that let you record your farm information, which can then be scanned and emailed to our CSD office bureau. We will enter the data into PigKnows and send back necessary corrections and reports. For more information, please contact us at 970-352-6466, support@pigknows.com.
10Where do I download Excel templates?
Once you have to log into PigKnows, at the top of the home page, click on the Download button. PigKnows will send you to a page where you will then need to select the language of the template and the template you want to use. Template #2 has all events.
11What happens with the information of farm-to-farm transferred sows?
Historic sow information will remain the same. The sow history record will show a blue line to differentiate when the sow arrived into the destination farm.
12How can I access my information?
You can access PigKnows data through any device with an internet connection: computer, laptop, tablet, and cellphone.
13Is there only HTML format for my reports?
No, you can export all of the reports into different formats (Excel, PDF, .txt, csv and more).

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